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OVERVIEW

To provide administrative, engineering and architectural level consultation for various F3 customers in addition to pre-sales assistance, scope development, support and training for F3 customer base.  This position delivers infrastructure consulting and activities, including installation, configuration, upgrading, updating and troubleshooting of servers and related server infrastructure. Identifies problems and provides resolutions utilizing knowledge of operating systems, BIOS, software applications and vendor specific hardware.

The Virtualization Engineer is responsible for the overall integrity, integration, performance, and security of all assigned incidents and projects. They provide leadership and guidance to other staff providing systems engineering services, coordinating tasks and ensuring their execution and documentation in accordance with established corporate standards. The engineer is responsible for keeping abreast of new technologies and evaluating their applicability to F3’s strategy and client engagements.

ESSENTIAL DUTIES / JOB RESPONSIBILITIES

  • Support and administer VMware vSphere environments including activities such as design, maintenance, optimization and troubleshooting.

  • Document technical problems, resolutions, and processes for assigned tasks and projects

  • Provide consistent follow-up on incidents/changes until long term objectives are completed

  • Responsible for architecting solutions for high-availability and robust disaster recovery using VMware or third-party technologies to support customer requirements

  • Assist in the design, integration, deployment and maintaining of Layer 2/3 networks, multi- protocol block networks and storage, NAS, and security (appliance and multi-tenant)

  • Monitor virtual infrastructure health

  • Develop and conduct training for Tier II and systems engineers to further develop the virtualization expertise of the staff

  • Provide assistance and guidance to other technical groups within the organization

  • Provide client support and technical issue resolution methods for complex configurations and escalated tickets via telephone, email, and other electronic communication

  • Develop internal documentation and procedures related to the Hosted Services infrastructure

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Knowledge of commercial and open source automation, orchestration, and service catalogs products

  • Experience designing or implementing capabilities consisting of cloud computing and virtualization technologies, products, and/or commercial service offerings

  • Understand how to build and maintain infrastructure availability for five nines or greater

  • Hypervisors: VMware vSphere, Microsoft Hyper-V

  • Must have the ability to compare/contrast technology and drive it

  • Ability to produce proof of concept and use cases

  • Exhibit strong organizational, analytical, multi-tasking, and prioritization skills

  • In depth understanding of datacenter technologies including networking, storage, compute, and virtualization

  • Must be able to maintain ownership of vendor relationships and ongoing technology assessments

  • Ability to handle multiple priorities and meet aggressive deadlines

  • Can work alone and be a self-starter

EDUCATION AND/OR EXPERIENCE

  • Experience with design, configuration, and implementation of VMware vSphere, vCenter Operations Manager, Site Recovery Manager (SRM)

  • Experience with VMware vCloud Director, Cloud Connector and VMware vCloud Air offerings and implementation.

  • Experience working towards cloud computing

  • 7 + years industry experience managing mixed server and desktop virtualization environments in enterprise level organization or consulting/professional services organization.

  • Bachelor’s degree in a computer-sciences related field, or equivalent and demonstrable training and experience.  Appropriate technical certifications are a plus.

  • VCP-DCV, CCA, CCIA and MCSE certifications are strongly desired.

  • Strong understanding of Windows 2008/2012.

  • Solid understanding of Network infrastructure (LAN/WAN/VPN)

  • Strong background with Microsoft  Active Directory, Terminal Services, Remote Desktop Services

  • Excellent documentation skills are required and the ability to make presentations to a technical audience desired.

  • Excellent oral and written communication skills.

  • Proven ability in enterprise-scale technical projects

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